Privacy Policy

Merchant Supplies ("we", "our", or "us") respects your privacy and is committed to protecting any personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.

Who We Are

Merchant Supplies is a UK-based website that helps visitors compare products and prices from leading building, plumbing and trade suppliers.

We do not sell products directly. When you choose to purchase an item, you are transferred to the supplier's own website where the transaction takes place.

Information We Collect

Depending on how you use our website, we may collect:

Your name and email address if you contact us.
Information you voluntarily provide through contact forms.
Technical information such as your IP address, browser type, device information and operating system.
Anonymous website usage statistics including pages viewed, referring websites and time spent on our site.
Cookie and tracking information as described in our Cookie Policy.

We do not collect payment information or process customer orders.

How We Use Your Information

We use personal information to:

Respond to enquiries.
Improve our website and services.
Monitor website performance and security.
Analyse visitor behaviour using anonymous analytics.
Comply with legal obligations.

We do not sell your personal information to third parties.

Affiliate Links

Merchant Supplies earns commission from some purchases made after visitors follow links to supplier websites.

These commissions do not affect the price you pay and do not influence which products are listed. Product information is supplied automatically by participating merchants.

When you leave our website, the supplier's own Privacy Policy and Terms will apply.

Cookies

Our website uses cookies to improve your browsing experience and to understand how visitors use the site.

Some cookies are essential for the operation of the website, while others help us measure performance or track affiliate referrals.

You can control or disable cookies through your browser settings, although some parts of the website may not function correctly if cookies are disabled. See our Cookie Policy for details.

Analytics

We may use analytics services to help us understand how visitors use our website. These services collect anonymous information such as pages visited, time spent on the site and general location based on IP address.

This information helps us improve the website and user experience.

Data Sharing

We only share information where necessary, including with:

Website hosting providers.
Analytics providers.
Security and fraud prevention services.
Professional advisers where legally required.

We do not sell or rent your personal information.

Data Retention

We keep personal information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations.

Contact enquiries are retained only for as long as reasonably required.

Your Rights

Under UK GDPR you have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where applicable.
Request restriction of processing.
Object to certain processing activities.
Request a copy of your data in a portable format where applicable.

If you wish to exercise any of these rights, please contact us.

Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no website or internet transmission can ever be guaranteed to be completely secure.

Third-Party Websites

Merchant Supplies contains links to external websites operated by third parties.

We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our services. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us using the details provided on our Contact page.